RESERVATIONS & POLICY
Reservations: Availability is on a first-come basis. Reservations are recommended in advance for rental boats, in particular June-August. To make a reservation, you will need to call 910-616-4754 and have a valid Visa/Mastercard/ Discovery card available. Your card information will be taken and held in the event you cancel inside of cancellation policy period; you will not be charged until the time of your rental. When you show up to rent the boat, a valid Visa/Mastercard/Discover and current form of ID must be presented at time of rental and will be held as security deposit through the duration of the rental by a Rental representative. Payment will be accepted byVisa/Mastercard/Discover or CASH. The "renter" must be at least 18 years of age in order to sign waivers and releases AND an "authorized operator" of at least 26 years of age must be on the paperwork and present on the boat during operation.
Cancellation: 7 days cancellation policy for all reservations; reservations cancelled within this 7 day period will be charged 50% of the cost of the rental. Reservations cancelled within 48 hours will be charged 100% the cost of the retal. ** A WEATHER FORECAST DOES NOT WARRANT CANCELLATION ** All weather is considered when it is time to rent.
Operation: No ocean operation - No night operation - No towing of anything or anyone
Orientation: Every operator will be given a thorough orientation on safe operation of the rental boat. Applicable local and state laws will be covered. It is the responsibility of all authorized operators to listen and understand instructions and request further explanation if he/she have any questions concerning operation of the rental boat.
Damage: The "renter" (the person who signs the paperwork as the Lessee) is responsible for any physical or bodily damage that occurs while the rental boat is being operated under the "renter's" consent. The rental boat will be inspected after each use for damage. Repair for damages will be at renter's expense.
Damage Fee Schedule-
- Debris sucked into water intake causing overheating and internal damage to engine- $1000+- occurs from operating outside of designated riding area and getting too shallow
- Fiberglass chips, scratches or cracks- $100 per inch- occurs from negligent operation, ie. running into things
- Chipped, cracked or bent propeller - $150 for aluminum props, $500 for stainless props
- Broken hatches, throttles or anything not otherwise mentioned- $100+ as quoted by rental agent
- Lost or damaged life jacket or kill switch (per lost item)- $25
**** These are only examples. The renter is responsible for total cost of any damage that occurs while rental boat is being operated under renter's consent. This includes reimbursement for lost rental time which may occur if damage is excessive enough to render boat unrentable until repair.
Overtime Fee: Late return is charged at $150/hour (we don't want to be jerks, but there are other people waiting for your rental boat and it is disrespectful to them and causes us to have to endure their displeasure when you are late!)